Your operations team should not be moving data by hand.

Silkroute connects the systems your back office runs on and puts AI agents in between. Describe what needs to happen in plain English. The agents execute it across 95+ integrations, extract data from whatever documents arrive, and escalate to a human only when the situation requires it.

Book a demo Watch the agent run 400+ companies in production
Live manifest.
A workflow in
execution.
↘
→
Agent runs on
plain English.
Purchase Order № 4471
LIVE
ORIGIN
supplier@acme-logistics.co
ROUTE
Gmail → Silkroute → NetSuite · Shopify
DISPATCHED
14:02:48 · Apr 23 2026
AGENT
ops-reconcile · v1.4.2
i. Received PDF: PO-4471.pdf from acme-logistics ✓PARSED
ii. Extracted 4 line items via TRACE · 99.4% confidence ✓VERIFIED
iii. Matched to NetSuite contract CTR-881 ✓OK
iv. Price variance +5.9% escalated to #ops-approvals ✓APPROVED
v. Writing to NetSuite and replying to supplier… RUNNING
Elapsed · 3m 12s Cost · $0.04 Human touch · 1
↖ One operations
manager. No
engineers.
Paying companies
0+
Mid-market logistics, manufacturing, commerce
Dollars in flight
$0M
Transactional throughput since launch
Integrations
0
Commerce · ERP · ticketing · ledger · comms
Trial to paid
0%
Conversion within the first 30 days

Your operations team is the connector between every system you own.

A midmarket business runs on ten to twenty disconnected systems. Someone has to move data between them. That someone is expensive, error-prone, and unavailable at 2am when the batch job runs.

The back office of a midmarket company in 2026 is a stack of systems that were never meant to talk to each other. Shopify on top of Amazon on top of a 2012 NetSuite instance on top of a QuickBooks account nobody has shut down. Around the edges, three Slack channels, a Zendesk workspace with seventeen open tabs, and a spreadsheet that has quietly become critical infrastructure.

Between all of these, there are people. Skilled, overqualified people whose actual job, if you watch them work, is to copy a number from a PDF into a text field, click a button, and wait for a page to load. Then do it again. Then find out at month end that something did not match.

This is exactly what the last generation of tools could not handle. Zapier requires clean JSON. iPaaS platforms require an engineer and a quarter to configure. Integrations break whenever an API changes. And none of them can read a rotated, handwritten supplier invoice.

Hiring more people $$$

Three analysts and a backlog that keeps growing.
  • $60 to $90k per seat, fully loaded
  • Error rate climbs with volume
  • Turnover every 14 months
  • Does not scale to seasonal spikes

Zapier / Workato / iPaaS BRITTLE

Reliable when your data is clean. Not designed for anything else.
  • Assumes clean structured data
  • Breaks on API version changes
  • Requires engineering to configure
  • Cannot read a PDF

Silkroute THE FIT

Agents that run the work across the tools you already have.
  • Plain-English workflow definition
  • TRACE handles the messy documents
  • Multi-model voting on every field
  • Escalates cleanly to a human

From raw input to completed action.

No flowchart editors. No YAML. No engineering tickets. Your operations manager builds a workflow in plain English and it runs that night.

i.

Extract

TRACE, our document extraction layer, parses whatever arrives. Rotated invoices, scanned receipts, handwritten packing slips. Three models vote on every field independently. Disagreement routes to review rather than flowing silently downstream.

po_number: "PO-4471" vendor: "Acme Logistics" total: $4,820.00 confidence: 0.994
ii.

Describe

Write the rule in plain English. Silkroute turns it into an execution plan, selects the right tools, and shows you exactly what will happen before anything runs.

"When a supplier emails a PO, extract the line items, reconcile against NetSuite, flag variance, and post the clean record."
iii.

Execute

Agents run the workflow across your tools. They retry on failure. They wait for upstream systems. They escalate to a human only when the situation requires it. Otherwise you do not hear from them.

Matched to PO-4471 Variance escalated to #ops Approved at contract Written to NetSuite · replied

Everyone else solved orchestration.
We solved orchestration and extraction.

Every other automation tool assumes clean, structured data between APIs. That is not how midmarket operations actually work. TRACE reads documents the way they arrive: rotated, scanned, handwritten, poorly formatted. It turns them into structured data that workflows can act on.

i.

Multi-model agreement on every field

Three independent vision models parse each field separately. When they agree, extraction proceeds. When they disagree, the record goes to a review queue rather than flowing silently into your ledger.

ii.

Built for real-world documents

Rotated invoices. 200dpi faxes. Multipage supplier packing slips. Handwritten corrections over printed totals. If it arrives in your inbox, TRACE reads it.

iii.

Nothing runs on unverified data

Workflows execute only on confirmed extractions. When confidence falls below threshold, the record sits in the queue until a human reviews it. Nothing enters your systems on a guess.

iv.

Full audit trail

Every field extraction, model vote, and escalation is timestamped and stored. When your auditor or CFO asks what happened at a given step, you can show them exactly.

TRACE · document extraction
SCANNING
invoice_2847.pdf 142KB · rotated −2°
po_number
vendor
quantity
unit_price
total
MODEL A · SONNET PENDING
MODEL B · OPUS PENDING
MODEL C · INTERNAL PENDING
VERIFIED · 5/5 FIELDS · 0 CONFLICTS
99.4% AVG CONF.
Docs processed through TRACE · Last 60 seconds · Rolling feed
PDFinv_0448.pdf ✓
SCANpacking_2281.jpg ✓
EMAILRE: PO #8871 ✓
PDFinvoice_9012.pdf ✓
SCANreceipt_44.jpg ✓
PDFbol_7731.pdf ✓
FAXsupplier-ack.pdf ✓
PDFPO-4471.pdf ✓
IMGIMG_8832.png ✓
PDFstatement_q1.pdf ✓
PDFinv_0448.pdf ✓
SCANpacking_2281.jpg ✓
EMAILRE: PO #8871 ✓
PDFinvoice_9012.pdf ✓
SCANreceipt_44.jpg ✓
PDFbol_7731.pdf ✓
FAXsupplier-ack.pdf ✓
PDFPO-4471.pdf ✓
IMGIMG_8832.png ✓
PDFstatement_q1.pdf ✓

Ninety-five connected systems.

Silkroute connects to the systems you already run. Nothing gets replaced. The agents sit in between, move data across them, and handle the exceptions that previously required a person.

Showing 95 of 95 systems
No matches. Try "Shopify" or clear the filters.

Live deployments, running now.

A few examples of what Silkroute runs in production today. Each one was built by an operations manager, not an engineer.

Logistics
DEPLOYED 04 · 14 · 2026

Supplier packing slip chargebacks.

Extract line items from incoming packing slips, match against the purchase order, and trigger a chargeback in Shopify when quantities are off. A human only sees it when variance exceeds 2%.

Before14 hrs / wk
After23 min
Recovery$42k / qtr
ROUTE · PO-CHGBKv2.1
Supplier email GMAIL · INBOX
TRACE extraction SILKROUTE · AGENT
PO reconciliation NETSUITE · API
Chargeback SHOPIFY · ORDERS
Median elapsed3m 12s
Commerce
DEPLOYED 03 · 08 · 2026

Cross-platform order reconciliation.

Match orders from Shopify, Amazon, and retail POS against payouts in Stripe and bank deposits. Discrepancies surface immediately rather than accumulating into a month-end problem.

Before5 days / mo
Aftercontinuous
Staff freed2.0 FTE
ROUTE · RECONv1.7
Order event SHOPIFY + AMAZON + POS
Payout match STRIPE · DEPOSITS
Bank reconcile PLAID · LEDGER
Journal entry QUICKBOOKS · GL
Median elapsed47s
Support
DEPLOYED 02 · 22 · 2026

Returns processing, start to finish.

A customer emails a return request. Silkroute verifies the order, generates the label, issues the refund per policy, updates inventory, and notifies the support channel before the ticket is assigned. Edge cases go to a human.

Before8 min / ticket
After< 30s
CSAT Δ+14 pts
ROUTE · RETURNSv3.2
Customer email ZENDESK · TICKET
Order verify SHOPIFY · ORDERS
Label + refund SHIPSTATION · STRIPE
Customer reply ZENDESK · AUTO
Median elapsed28s

From the people running it.

“
We killed three full-time data-entry roles in our back office and redirected the budget into sales. Silkroute paid for itself inside the first month.
Geronimo Hospitality
BOUTIQUE HOTELS
& RESTAURANTS
“
Our operations manager set it up in plain English. It has been running every night since across forty accounts, without a single engineering ticket.
Faith Janitorial
COMMERCIAL
CLEANING
“
Other tools could not handle our supplier PDFs. Silkroute reads them more accurately than our team did, and it runs every day regardless of what is on the calendar.
RA Cycles
HIGH-END RETAIL
NYC · SF · MIA

Common workflows, already mapped.

Sixteen ops patterns, ready to preview. Pick one, see it run, then adapt it.

Describe it. See it run.

Type any back-office process in plain English. Silkroute plans it, maps it to the right tools, and shows you the workflow as it would actually execute.

silkroute / workflows / new
› DESCRIBE THE WORKFLOW
⌘↵ to build
TRY:
›Waiting for input…
YOUR WORKFLOW WILL APPEAR HERE
Describe it above, or pick an example to start.
EDITING ·
MIN
/ WEEK
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See it on your actual workflows.

We will show you how Silkroute handles the specific operations you need to automate. Usually 30 minutes, always with one of the founders.

Book a demo Watch the agent run
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